Frequently Asked Questions

Questions6 Answers6 | Expand All
What Are Product codes & Where Do they Comes From?

  • Product Codes, Also Known As Download Codes Are a unique string of letters and numbers That Enable You To Instantly and legally Access And Download Full Games Onto Your Computer/Console. This Will Be A Complete Game, Not Different In Any Way To The Disc Version You Might Order Online Or In Store. The Codes Come From The Official Game Developer And The Games Are Downloaded Through The Official Download Method As Provided By The Game Creator.

    Example Of A Product Code: D4HDA-DJS32-KAHW1-S2D7W

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How Will I Download The Game?
  • It's really easy. As soon as your payment is received we will send you your games official product code and a link to our easy to follow, step by step download instructions. These will guide you through the games official download process. The process is simple and you'll be downloading in no time at all and we're always here to help if you run into any issues.

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Why Should I Buy Downloads / Digital Games?

  • Buying The Official Download From Us You Will Immediately Have Access To Your Game. The Process Is Much Faster And Simpler Than Buying Disc Games. Your Game Is Delivered Instantly, No Need To Wait For Your Game To Arrive In The Post. You Can Pay For Your Game, Download And Start Playing Quickly.

    Owning the game digitally also means you get quick access to all future updates and add-ons for the game. You are never at risk of losing a disk as you can download the full game as many times as you wish from anywhere you wish.

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What is Steam / Origin / Uplay ?
  • Origin, Steam, Battle.Net And Uplay Are Official Game Download Managers Which Enable You To Download And Play Your Game.

    A Download Manager Is An Application That Enables You To Download Your Game Directly To Your Computer. It Works In A Similar Way To How You May Use Itunes To Download And Play Your Music. Using These download platforms is the safest way to legitimately download games as the platforms are run and maintained buy either the official game creators or their official distributor.

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What Do I Do if I Haven't Received My Order Email?
  • Order Emails Are Sent Instantly And Automatically After Payment. Please Check Your INBOX And SPAMFolders.

    Please Also Make Sure You Are Checking The Correct Email Address:

    • If You Paid Through Paypal: Check Your Registered Paypal Email Address.
    • If You Paid Without A Paypal Account: Check The Email Address You Entered.
    If You Have Still Not Received Your Order Email: In Most Cases This Is Because An Invalid/Incorrect Email Address Was Given To Us Or Because Your Email Provider Is Mistaking The Email As Spam And Is Blocking It From Coming Through. Please Get In Touch With Us As Soon As Possible And We Will Happily Resend It To You.
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When Will I Receive My Product Code?

  • You Will Be Emailed Your Key Immediately After Payment. Almost All Customers Receive Their Email Within Seconds. 

    If You Haven’t Received Your Email, Please Make Sure You Are Checking The Correct Email Account And Also Check Your Spam Folder. If You Are Still Unable To Find It, Please Contact Us And We Will Re-Send It To You.

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